We deliver a full spectrum of customs services across Europe and Asia — both directly and through our network of trusted brokerage partners. Our coverage of all aspects of customs procedure enables clients to clear goods swiftly through the relevant customs authorities and complete all border control formalities without delay. We also offer expert guidance on recovering VAT paid on goods destined for export.

We provide professional representation of your interests before all relevant customs bodies. Your cargo and freight can be stored in secure, monitored facilities with 24/7 video surveillance. Our brokers are equipped with all necessary systems for electronic document management and customs administration, in line with the requirements of the countries we operate in.

We handle goods of European origin as well as transit shipments from Asia, including goods available for resale directly from the customs warehouse.

We are also able to act as your authorised representative in the capacity of importer or exporter — a form of foreign trade outsourcing that suits clients who prefer to receive goods in free circulation without being directly involved in the customs process.

We handle all necessary trade, transport, and customs documentation — including certificates of origin, export and import declarations, and any other required paperwork. We also advise on cargo insurance. Customs clearance is the formal registration of goods at the customs authority upon border crossing or change of customs regime, and can be carried out by the cargo owner directly or delegated to a professional customs representative.

What our customs clearance service covers:

• Upfront calculation of customs duties, transport costs, and all other expenses linked to the goods supply.
• Coordination of procurement and logistics for the delivery of goods.
• Passing through all customs control procedures.
• Release of goods for free circulation and delivery to the client's warehouse.

Pricing
Every client situation is different, and so is our pricing. The cost of customs clearance is always calculated individually, based on the scope of work involved and the specific expenses that apply to your case.

How to engage our services
The process begins with an initial conversation with our manager and a preliminary consultation by e-mail, followed by a meeting to discuss the details of our cooperation.

Steps of the customs clearance service:

• Upfront cost estimation.
• Agreement on the scope and cost of services.
• Organisation of goods procurement and delivery to the client.
• Preparation of all required documentation.
• Completion of all customs formalities and release of goods into free circulation.

The customs clearance procedure in detail:

• Filing a prior notification with the customs authority regarding the incoming goods.
• Delivery of goods to the customs clearance point.
• Completion of the cargo declaration.
• Commodity code assignment for the imported products.
• Customs valuation of the goods.
• Payment of applicable duties, fees, and taxes.
• Physical inspection of the cargo and transport vehicle.

Once these steps are completed, the goods are considered legally imported and may enter commercial circulation. It is worth noting that many variables affect the total cost of customs clearance — only seasoned professionals can minimise those costs and accelerate the process. Every member of our team brings exactly that expertise.

Required documentation
The specific documents required depend on each individual situation. The most common are:

• A packing list with a comprehensive description of the goods.
• A commercial invoice.

Turnaround times
Service timelines depend directly on the completeness of the documentation package provided to us, as well as the physical location of the accompanied goods at the time of processing.

Customs clearance is our core competence.
Some businesses attempt to reduce costs by engaging customs brokers only for declaration formalities and handling the rest internally. In practice, splitting this work across multiple parties rarely produces reliable results. A smarter approach is to entrust the entire process to a single team of qualified specialists — which is precisely what we offer.

Our principal activities include:

• Expert consultations on foreign trade matters and the specifics of customs clearance for particular product categories.
• Electronic goods declaration.
• Compilation and submission of complete documentation packages.
• Calculation of customs duties and fees, with active identification of legitimate cost-reduction opportunities.
• Representation of your company's interests before relevant government authorities.
• Timely procurement of all licences, certificates, and laboratory reports required for goods registration.
• Customs warehouse placement and management.
• Insurance of goods and transport.
• Settlement of all applicable payments on your behalf.

Once you engage us for end-to-end customs clearance, the complexity and stress that once came with the word "customs" will quickly become a thing of the past.